• Open your "My Computer" icon

• Open the "Dial-Up Networking" folder:

• Click the "Make New Connection" icon if the setup wizard doesn't start automatically.

• Click the next button on the "Welcome to Dial-Up Networking" Screen.

• Click in the box below the words "Type a name for the computer you are dialing" and type in the name of your internet service provider.
• In the box below the words "Select a device" click on the arrow on the right and select your modem from the list.  
• Click on the "Configure..." button.

• In the "General" tab, look for the box under the words "Maximum speed". Click on the arrow on the right of the box and select "57600" from the list.
• Click the Connection tab.

• Under "Connection preferences":
  Set the "Data bits" to "8".
  Set the "Parity" to "None".
  Set the "Stop bits" to "1".

• Under "Call Preferences":
  If given an option, put a check mark in the "wait for a dial tone before dialing" box.
• Click the "Advanced..." button.

• Put a check mark in the boxes for:
  "Use error control",
  "Compress Data", and
  "Use flow control".
• Under "Use flow control" select
  "Software (XON/XOFF)".
• Click "OK" on this screen and then click ok on the next screen to get back to the DUN Wizard screen.

• Click "Next":

• Leave the area code blank. Put in the phone number for the computer you are dialing along with 3 or 4 commas on the end for more stable connections.
• If you are at work or in a hotel then you may need to dial 9 to get an outside line. In that case, place a 9,, in front of the phone number. Be sure to put one or two commas after the 9 so that the phone line will transfer before the modem starts dialing.
• You may also need a comma at the front of the number to force the modem to wait for a dial tone.
• For 10-digit dialing, put the area code in the phone number box (not the area code box).

• Click "Finish".

Checking The Properties Of An Existing DUN Setup:

• Right-click the dialer (known as a "DUN Client") and choose "Properties".

Note: You can also get to these properties by clicking to highlight the connection and then clicking File Menu -> Properties.

• Leave the area code blank. Put in the phone number that is your connection to the Internet with 3 or 4 commas on the end for more stable connections.
• If you are at work or in a hotel then you may need to dial 9 to get an outside line. In that case, place a 9,, in front of the phone number. Be sure to put one or two commas after the 9 so that the phone line will transfer before the modem starts dialing.
• You may also need a comma at the front of the number to force the modem to wait for a dial tone.
• For 10-digit dialing, put the area code in the phone number box (not the area code box).
• Remove the checkmark in the "use area code and dialing properties" checkbox.
• Click the "Server Types" tab

• Always set "PPP....." as the type of dial-up server.
• Remove the check mark from "logon to network".
• Check "Enable software compression."
• Remove any checkmarks in the "require encrypted password," "data encryption" or "record log file" options.
• Uncheck NetBEUI and IPX/SPX
• Click the TCP/IP Settings button.

• Select "Server assigned IP Address."
• Select "Server assigned name server address."
• Put a check mark in "use IP header compression" and "use default gateway."
• Click the "OK" button all the way back to the main Dial-Up Networking window.

• Double-click the DUN icon to open the "connect to" window below:

This window shows you exactly how the number will be dialed. You have to go into the properties of the DUN to change the number permanently.

Note: You can do a temporary change from here but it will revert to the old setting next time that you try to connect.

• Enter your username and make sure that you have @ispname.com on the end of the username (username@ispname.com).
• Enter your passwor in the "Password" box.
• Click the "Connect" button.
• Once connected, you will need to open a Web browser (ex. IE5 or Netscape).
• Enter a website address (ex. www.google.com) and start surfing the Internet.

Hint: If you have problems surfing or connecting then try Configuring & Checking the Network Section of Control Panel. If everything appears to be correct then you may need to reinstall DUN & Network Components. You might also need to reinstall the modem or update a modem driver in the Device Manager.

• Open the Control Panel (Start -> Settings -> Control Panel)

(Alternate Route: My Computer -> Control Panel)

Click the Network icon.

This window will show you all networking components installed on that workstation (Don't worry about ethernet cards, etc). Your internet connection will need:

• Dial-Up Adapter and TCP/IP -> Dial-Up Adapter installed.

TCP/IP bound to a network adapter card (e.g. TCP/IP -> Intel Pro/100+ PCI Adapter in picture below) is totally irrelevant to your modem connection to the internet.

• You will also need Client For Microsoft Networks.

If you need to add a component.

• Click the "add" button.

Choose:

• "Adapter" to install the dial-up adapter.
• "Protocol" to install TCP/IP.
• "Client" to install Client For Microsoft Networks.

You will then get a prompt with two boxes.

• Scroll down the box on the left to highlight "Microsoft"
• Double-click the appropriate component in the right box.

• Once the proper components are installed,double-click on "TCP/IP->Dial-Up Adapter."

Windows 98 users will get the warning window shown below. Windows 95 will go directly to the same configuration windows that Win98 users get after Clicking "OK" in the warning window.

• Click "OK" on the warning window.

• Select "obtain an IP address automatically."
• Click the "WINS Configuration" tab.

• Select "Disable WINS Resolution."
• Click the "Gateway" tab.

Make sure there are no "installed gateways" if there are remove them.

To remove a gateway:

• Click on the installed gatway.
• Click the "Remove" button.

After you have removed any installed gateways you may continue.

• Click the "DNS Configuration" tab.

• Select "Disable DNS.
• Click "OK"

Windows will prompt you to restart the computer if any changes were made.

• Restart your computer.

Hint: If you are still having problems surfing or connecting then try reinstalling DUN and the Network components.

• Open the Control Panel (Start -> Settings -> Control Panel)

• Double-click on the Add/Remove Programs icon.

• Click on the "Windows Setup" tab.
• Double-click the "Communications" option.

• Remove the checkmark for "Dial-Up Networking."
• Hit "OK" and "Apply" the change.

Windows will ask you to restart the computer. Do NOT restart yet!

• Go to to the Network section of Control Panel and remove the dial-up adapter and TCP/IP first (This avoids having to restart the computer twice).

After you've restarted the computer, go back into the Windows Setup tab of Add/Remove Programs (as described above) and reinstall DUN.

Once again, do NOT restart the computer after this process is finished.

• Go to the Network section of Control Panel to make sure that the dial-up adapter and TCP/IP are installed.
• Restart the computer after the dial-up adapter and TCP/IP are reinstalled.

• In the control panel click on the "Modems" icon.

• Add or remove modems as needed.

Note: Don't bother configuring the modem's properties in the screen below. The DUN properties will override these settings.

You can use the Device Manager to add/remove modems and/or update a modem driver.

• Click on the "System" icon in Control Panel to get to the Device Manager.

• Click on the "Device Manager" tab.

• Once inside the Device Manager tab, click the plus + sign to the left of the modem selection.
• Double-click that modem to get to its properties.

• Once inside the properties of the modem, click the Driver tab to get to the screen below.