• Begin by opening Outlook 2002.
• Click the "Tools" menu at the top and you will get a drop-down window.
• Click on the "E-mail Accounts" option and a new window will pop-up.

• Select the "Add a new e-mail account" option.
• Click the "Next" button.

• Select the "POP3" option.
• Click the "Next" button.

Fill-in the boxes.

User Information

• The "Your Name" box is for the name you want to show up on your email (it can be anything you want.)
• For E-mail Address enter your full email address (example: elf@northpole.com)

Server Information

• Your mail server address will be mail.ispname.com (or .net) depending upon your ISP.(For example, if you were elf@northpole.com then your mail server would be mail.northpole.com for both the incoming and outgoing mail server.)

Logon Information

• Your "User Name" would be the part of your email addres that comes before the '@' (for example if your email address was elf@northpole.com your logon name would be elf.) 
• Enter your password into the "Password" box.
• Put a check in the "Remember" password box.

• Click on the "More Settings..." button in the lower right corner after you've filled in the boxes.

• Select the "Connect using my phone line" option.
• Once selected, make sure that the bottom box under "Modem" has your current ISP's connection. (If not, click the little arrow at the far right of that box to choose your ISP's connection.)
• Click "OK."

• Click the "Test Account Settings..." button.

If any "Tasks" don't get a green checkmark then write them down. Double check all your settings and try the test a second time. if the test still fails the second time call your ISP for tech support. Be sure to tell the tech that you are using Outlook 2002 (XP) and that you did a test connection which identified certain areas where you aren't able to use your e-mail (Those are the areas that didn't get a green checkmark). Have any errors you recieved while testing written down and

If you successfully tested your account settings then click the "Close" button. In the prior window, click the "Next" button and then click the "Finish" button in the final window. You're ready to e-mail your friends.

• Begin by opening Outlook 2002 (XP).
• Click the "Tools" menu.
• Choose the "E-mail Accounts" option.

• Click in the option to "View or change existing e-mail accounts."
• Click the "Next" button when done.

All of the e-mail accounts that are setup in Outlook 2002 will be listed in the main box (shown below.) If there are old accounts from a prior ISP then delete them so that Outlook 2002 doesn't try to connect to the old ISP. This could cause connection problems and errors. You do this by clicking to highlight the old accounts and then clicking the "Remove" button.

Once the old accounts are removed, highlight your problem e-mail account by clicking on it. Click the "Change" button to the right to check that account's properties.

Check the information in the boxes.

User Information

• The "Your Name" box is for the name you want to show up on your email (it can be anything you want.)
• For E-mail Address enter your full email address (example: elf@northpole.com)

Server Information

• Your mail server address will be mail.ispname.com (or .net) depending upon your ISP.(For example, if you were elf@northpole.com then your mail server would be mail.northpole.com for both the incoming and outgoing mail server.)

Logon Information

• Your "User Name" would be the part of your email addres that comes before the '@' (for example if your email address was elf@northpole.com your logon name would be elf.) 
• Enter your password into the "Password" box.
• Put a check in the "Remember" password box.

• Click on the "More Settings..." button in the lower right corner after you've filled in the boxes.

• Select the "Connect using my phone line" option.
• Once selected, make sure that the bottom box under "Modem" has your current ISP's connection. (If not, click the little arrow at the far right of that box to choose your ISP's connection.)
• Click "OK."

• Click the "Test Account Settings..." button.

If any "Tasks" don't get a green checkmark then write them down. Double check all your settings and try the test a second time. if the test still fails the second time call your ISP for tech support. Be sure to tell the tech that you are using Outlook 2002 (XP) and that you did a test connection which identified certain areas where you aren't able to use your e-mail (Those are the areas that didn't get a green checkmark). Have any errors you recieved while testing written down and

If you successfully tested your account settings then click the "Close" button. In the prior window, click the "Next" button and then click the "Finish" button in the final window. You're ready to e-mail your friends.